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TECHNICAL SPECIFICATIONS
TROUBLESHOOTING
Technical Speci cations
Wi-Fi IEEE 802.11 b/g/n
Wi-Fi Encryption WEP / WPA / WPA2/ WPA2 PSK
Wi-Fi Frequency 2.4GHz
Ethernet 10 / 100 M Ethernet port
DHCP DHCP Client / Server
Mobile Apps iOS (5.1+) / Android (2.2+)
Adapter 5V DC 1.5A
Operation Temperature 0 - 40 C / 32 - 104 F
Problem Solution
Cannot connect to the monitor on
my smartphone or tablet
Monitor is not placed on the bridge. The monitor must be
on the bridge to enable remote connectivity.
Make sure the bridge is connected to power using the
bridge power adapter. The bridgecannot use the power
adapter for the monitor or cameras.
Ethernet cable not connected or Wi-Fi network not set up.
Connect an Ethernet cable to the bridge and connect the
other end to your router. For details, see iPhone®/iPad®
Ethernet Setup orAndroid Ethernet Setup
Ensure the switch on the back of the bridge is set to
INTERNET mode. DIRECT mode is for service use only. Dis-
connect and reconnect the power adapter after switching
to INTERNET mode.
I have forgotten the password to
the bridge
Press and hold the Reset button on the bridge with a
paper clip or other thin object for 5 seconds to reset the
bridge to the default password, 000000. You will need
to re-enter your Wi-Fi network in the bridge, as this will
cause the bridge to forget any con gured Wi-Fi networks.
Cannot connect the bridge to my
Wi-Fi network
Double-check the password for your Wi-Fi network.
Make sure the bridge is in range of your router.
If there are any spaces in your network name (SSID), you
must change your network name to omit any spaces.
I do not see Live Video controls on
the screen in the iPhone®/iPad® app
Controls are only shown when the device is held in
portrait mode.
36


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