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Problem Remedy
No standby display. Has the device been connected to the mains properly?
No TV picture. Has the TV been connected properly (see pg. 8)?
The message ”Wrong country code” appears after
loading a DVD.
Europe is within the DVD regional code 2. DVDs which you buy in Europe are designed for this country
code. You cannot play DVDs with other country codes.
Distorted picture. Check the disc for nger marks; wipe clean with a soft cloth from the center to the edges if necessary.
Completely distorted display of the user interface or:
no color in the TV picture with the user interface
displayed or:
distorted picture or black and white picture with DVD.
Auro is set to the wrong TV norm (NTSC or PAL); see pg. 12.
Disc cannot be played. Is the DVD loaded with the labeled side up? Has the loaded disc got a playback format which Auro can-
not handle (see ”Technical Data” on pg. 43)?.
No sound. Do you have to set up an additional audio connection (pg. 9)?
In Component Video mode: the software of the Loewe LCD TV must be > V2.x.
1.
2.
Auro does not react to remote control. Is Digital Link switched on on Auro? See ”Activate Digital Link?” on pg. 12.
Point the remote control directly at the front of Auro.
Make sure the front of Auro is not obstructed.
Are the batteries in the remote control OK?
DVD/CD allows no further operations. Read the leaet which comes with the DVD/CD.
1.
2.
3.
4.
5.
The TV does not recognize Auro. Is the L-Link connection to the TV established (see pg. 9)?
Your TV set must be equipped with software 6.x (Q/S/P 25xx) or higher. Have a look in the ”Main
Information /Equipment” menu of your TV. Do you have an older version of the TV software? Contact
your Loewe dealer for a TV software update if necessary.
1.
2.
DVD picture is green and is displayed twice on the
screen.
Check Progressive Scan setting (see page 12).
Picture too dark, one of the colours missing or too weak
and discoloration visible on the screen.
Check Progressive Scan wiring (see page 9).
TV shows no DVB station (L-Link connection present). Disconnect the TV and Auro from the mains and switch back on.
With use of the component signal and at the same time
“TV as centre loudspeaker“ (see page 9): No sound on
replay of an analog device (e.g. video recorder, analog
set-top box) connected to the AV sockets (AV1/2, AVS)
of the Loewe Flat TV or digital device without use of the
digital sound through “audio digital assignment” (e.g.
DVD player/recorder).
Connect the “AUDIO OUT L/R” sockets of the Loewe TV device to the SCART socket “TO TV” of Auro us-
ing an adapter cable stereo cinch -> SCART (available in specialised trade).
What to do, if ...
42


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