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Defect Cause Remedy
The door seal is
defective or
should be
replaced for other
reasons.
The door seal is interchangeable.
You can replace it without the use of
any special tools.
uContact Customer Service (see 9.4 Customer service) .
The appliance is
iced up or conden-
sation is building.
The door seal may have slipped out
of its groove.
uCheck the door seal is well placed in the groove.
The outside
surfaces of the
appliance are hot*.
The heat of the refrigerant circuit is
used to prevent condensate from
forming
uThis is normal.
9.3.2 Equipment
Defect Cause Remedy
The IceMaker
cannot be
switched on.*
The appliance and therefore the
IceMaker are not connected.
uConnect the appliance (see Installation Guide).
The IceMaker is
not making any ice
cubes.*
The IceMaker is not switched on. uActivate the IceMaker.
The drawer of the IceMaker is not
properly closed
uClose the drawer properly
The water connection is not open uOpen the water connection*
The water tank is not correctly
inserted
uInsert the water tank*
There is not enough water in the
water tank
uFill the water tank.*
The interior light
does not turn on.
The appliance is not switched on. uSwitch on the appliance.
The door was open for longer than
15 min.
uThe interior light automatically switches itself off if the door
stays open for approx. 15 min.
The LED interior light is faulty or the
cover is damaged: WARNING
Risk of injury from electrical shock.
Live parts are under the cover.
uThe LED interior light should only be replaced or repaired by
the Customer Service department or by engineers trained to
do so.
9.4 Customer service
First check if you can fix the error yourself (see 9 Customer
support) . If this is not the case, please contact customer
service.
Please refer to the enclosed “Liebherr Service” brochure for the
address.
WARNING
Unprofessional repair!
Injuries.
uRepairs and work on the appliance and the power supply
cable not described in the Manual (see 8 Maintenance)
should only be carried out by a qualified service provider.
uA damaged power cable may only be replaced by the manu-
facturer, the manufacturer’s Customer Service or a similarly
qualified person.
uFor appliances with an IEC connector, the change can be
made by the customer.
9.4.1 Contact Customer Service
Make sure to have the following appliance information to hand:
qAppliance name (model and index)
Customer support
26 * Depending on model and options
54


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