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Defect Cause Remedy
ice or condensa‐
tion.
The appliance is
hot to touch on the
outside*.
The heat of the refrigeration circuit
is used to avoid condensation.
uThis is normal.
9.3.2 Features
Defect Cause Remedy
The InfinitySpring
is not working.*
There is air in the water system. uVent the water system (see the Installation Instructions,
Water Connection).
The water connection is not open. uOpen the water connection.*
The water flow
through the Infin‐
itySpring is irreg‐
ular.*
The aerator is dirty. uReplace the aerator. Contact Customer Services
(see 9.4 Customer Services) .
HydroBreeze is not
keeping refriger‐
ated goods moist.*
The HydroBreeze is not on. uActivate the HydroBreeze.
There is not enough water in the
water tank.
uFill the water tank.
There is dirt in front of the concen‐
trator.
uClean the HydroBreeze.
The water tank is not clicked into
place properly.
uClick the water tank into place.
The cover of the Fruit & Vegetable-
Safe is in “low air moisture mode.
uSet the Fruit & Vegetable-Safe to the “high air moisture
mode.
The internal light
does not come on.
The appliance is not switched on. uSwitch the appliance on.
The door was open for longer than
15 minutes.
uInterior lighting turns off automatically after approx. 15
min. with the door open.
The LED interior light is faulty or
the lid is damaged.
uContact customer service (see 9.4 Customer Services) .
9.4 Customer Services
First check if you can fix the error yourself (see 9 Customer
help) . If you can't, contact Customer Services.
Please refer to the enclosed “Liebherr-Service brochure for
the address.
WARNING
Unprofessional repair!
Injuries.
uHave any repairs and action - not expressly specified -
on the appliance and mains cable carried out by service
personnel only. (see 8 Maintenance)
uA damaged mains cable may only be replaced by the
manufacturer, the manufacturers Customer Service or a
similarly qualified person.
uIn the case of appliances with an IEC connector, the
change may be made by the customer.
9.4.1 Contact Customer Services
Make sure you have the following appliance data at the
ready:
qAppliance name (model and index)
qService no. (Service)
qSerial no. (S no.)
uLook up the appliance information on the display
(see Info) .
-or-
uReferring to appliance info on the nameplate
(see 9.5 Model plate) .
uNote down the appliance information.
uNotify Customer Services of the following: Give us the
appliance data.
wThis will help us to provide you with a faster, more accu‐
rate service.
uFollow any further instructions given by Customer Serv‐
ices.
9.5 Model plate
The model plate is behind the drawers on the inside of the
appliance.
Customer help
26 * Depending on model and options
26


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