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Defect Cause Remedy
uWait a while.
uMove the door manually.
The door opening
angle cannot be
saved.
The selected door opening angle is
too small.
uSet a different door opening angle: Select a door opening
angle of at least 70°. Liebherr recommends at least 90°,
so that you can easily pull out the drawers. (see Auto‐
Door)
The door does
not respond to
knocking.
You are not knocking hard enough. uIncrease the sensitivity of the knocking sensor. The
knocking sensor is on the hinge side on the narrow side
of the door. (see the installation instructions)
The knocking function is not acti‐
vated.
uActivate the AutoDoor function. (see AutoDoor)
The door does not
close by voice
command.
The voice assistant is not set up. uSet up the voice assistant. (see AutoDoor)
You can find detailed information
and tutorials at:
uhome.liebherr.com/faq-autodoor
9.4 Customer Services
First check if you can fix the error yourself (see 9 Customer
help) . If you can't, contact Customer Services.
Please refer to the enclosed “Liebherr-Service” brochure for
the address.
WARNING
Unprofessional repair!
Injuries.
uHave any repairs and action - not expressly specified -
on the appliance and mains cable carried out by service
personnel only. (see 8 Maintenance)
uA damaged mains cable may only be replaced by the
manufacturer, the manufacturer’s Customer Service or a
similarly qualified person.
uIn the case of appliances with an IEC connector, the
change may be made by the customer.
9.4.1 Contact Customer Services
Make sure you have the following appliance data at the
ready:
qAppliance name (model and index)
qService no. (Service)
qSerial no. (S no.)
uLook up the appliance information on the display
(see Info) .
-or-
uReferring to appliance info on the nameplate
(see 9.5 Model plate) .
uNote down the appliance information.
uNotify Customer Services of the following: Give us the
appliance data.
wThis will help us to provide you with a faster, more accu‐
rate service.
uFollow any further instructions given by Customer Serv‐
ices.
9.5 Model plate
The model plate is behind the drawers on the inside of the
appliance.
Fig. 74
(1) Appliance description (3) Serial no.
(2) Service no.
uNote the data on the model plate.
10 Shutting down
uEmpty the appliance.
uTurn off the appliance .
uRemove mains connector.
uRemove appliance connector if required: Remove and
move from left to right at the same time.
uClean the appliance (see 8.7 Cleaning the appliance) .
uLeave the door open to avoid bad smells building up.
11 Disposal
11.1 Preparing appliance for disposal
Liebherr uses batteries in some of its appli‐
ances. In the EU, for environmental reasons,
legislation obliges the end user to remove
these batteries before disposing of old appli‐
ances. If your appliance contains batteries, a
corresponding notice is attached.
Shutting down
* Depending on model and options 31
31


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