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u
Read the appliance
designation
Fig. 7 (1)
,
service No.
Fig. 7 (2)
and serial No.
Fig. 7 (3)
off the type
plate located inside
the appliance on the
left-hand side.
Fig. 7
u
Notify the customer service, specifying the fault, appliance
designation
Fig. 7 (1)
, service No.
Fig. 7 (2)
and serial No.
Fig. 7 (3)
.
w
This will help us to provide you with a faster and more accu-
rate service.
u
Keep the appliance closed until the customer service
arrives.
w
The food will stay cool longer.
u
Pull out the mains plug (not by pulling the connecting cable)
or switch off the fuse.
7 Malfunctions
Your appliance is designed and manufactured for a long life
span and reliable operation. If a malfunction nonetheless
occurs during operation, check whether it is due to a handling
error. In this case you will have to be charged for the costs
incurred, even during the warranty period. You may be able to
rectify the following faults yourself:
Appliance does not work.
The appliance is not switched on.
u
Switch on the appliance.
The power plug is not properly inserted in the wall socket.
u
Check power plug.
The fuse of the wall socket is not in order.
u
Check fuse.
The compressor runs for a long time.
The compressor switches to a low speed when little cold is
needed. Although the running time is increased as a result,
energy is saved.
u
This is normal in energy-saving models.
SuperFrost is activated.
u
The compressor runs for longer in order to rapidly cool the
food. This is normal.
A LED on the bottom rear of the appliance (at the
compressor) flashes regularly every 15 seconds*.
The inverter is equipped with a diagnostic LED.
u
The flashing is normal.
Excessive noise.
Due to the various speed steps, speed-regulated* compres-
sors can generate different running noises.
u
The sound is normal.
A bubbling and gurgling noise.
This noise comes from the refrigerant flowing in the refriger-
ation circuit.
u
The sound is normal.
A quiet clicking noise.
The noise is produced whenever the refrigeration unit
(motor) automatically switches on or off.
u
The sound is normal.
A hum. It is briefly a little louder when the refrigeration
unit (the motor) switches on.
The refrigeration increases automatically when the
SuperFrost, function is activated, fresh food has just been
placed in the appliance or the door has been left open for a
while.
u
The sound is normal.
The ambient temperature is too high.
u
Solution: (see 1.2 Appliance range of use)
Vibration noises
The appliance is not standing firmly on the floor. As a result
objects and adjacent units start to vibrate when the refriger-
ator is running.
u
Align the appliance using the adjustable feet.
The temperature display indicates: F0 to F5.
There is a fault.
u
Please contact the after-sales service (see 6 Mainte-
nance) .
Power failure flashes in the temperature display . The
highest temperature reached during power failure is indi-
cated in the temperature display.
The freezer temperature rose too high over the last hours or
days due to a power failure or power interruption. When the
power interruption is over, the appliance will continue to
operate in the last temperature setting.
u
To cancel the display of the warmest temperature: press
alarm button
Fig. 3 (9)
.
u
Check the quality of the food. Do not consume spoiled food.
Do not re-freeze thawed food.
DEMO shines in the temperature display.
The demo mode is activated.
u
Please contact the after-sales service (see 6 Mainte-
nance) .
The outer surfaces of the appliance are warm*.
The heat of the refrigeration circuit is used to prevent
condensate from forming.
u
This is normal.
The temperature is not cold enough.
The door of the appliance is not properly closed.
u
Close the door of the appliance.
Insufficient ventilation.
u
Keep ventilation grille clear, and clean it.
The ambient temperature is too high.
u
Solution: (see 1.2 Appliance range of use) .
The appliance was opened too frequently or for too long.
u
Wait to see whether the appliance reaches the required
temperature by itself. If not, please contact the after sales
service (see 6 Maintenance) .
Too much fresh food was placed inside without SuperFrost.
u
Solution: (see 5.8 SuperFrost)
The temperature is incorrectly set.
u
Set the temperature to a colder setting and check after 24
hours.
The appliance is too close to a source of heat (stove, heater
etc).
u
Change the position of the appliance or the source of heat.
Dashes (“- -”) are shown on the display.
The freezing temperature has risen above zero degrees
because of a power cut or power interruption.
u
See also "Power failure" and "
"
8 Decommissioning
8.1 Switching off the appliance
u
Press the On/Off button
Fig. 3 (1)
until the display goes dark.
Release button.
w
If the appliance cannot be switched off, the child lock func-
tion is active (see 5.2 Child proofing) .
Malfunctions
10 * Depending on model and options
10


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