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Defect Cause Remedy
The appliance plug does not fit the
appliance properly.
uCheck the appliance plug.
Temperature is not
cold enough.
The appliance door is not closed
properly.
uClose the appliance door.
Not enough ventilation. uKeep ventilation grille clear, and clean it.
The ambient temperature is too
high.
uSolution: (see 1.4 Appliance range of use) .
The appliance was opened too
many times or for too long.
uWait to see if the required temperature corrects itself.
If not, contact Customer Service (see 9.4 Customer Serv‐
ices) .
Too much fresh food was placed
inside without SuperFrost.
uSolution: (see SuperFrost)
The temperature is set incorrectly. uTurn down the temperature and check after 24 hours.
The appliance is too close to a heat
source (oven, radiator, etc).
uMove the appliance or the heat source.
The door seal is
defective or needs
to be replaced for
another reason.
The door seal can be replaced. It
can be replaced without the need
for special tools.
uContact Customer Services (see 9.4 Customer Services) .
The appliance
builds up too much
ice or condensa‐
tion.
The door seal may have slipped out
of its groove.
uCheck that the door seal is well fitted in the groove.
The appliance is
hot to touch on the
outside*.
The heat of the refrigeration circuit
is used to avoid condensation.
uThis is normal.
9.3.2 Features
Defect Cause Remedy
You cannot acti‐
vate the IceMaker.*
The appliance and therefore the
IceMaker are not connected.
uConnect the appliance (see the Installation Guide).
The IceMaker is
not producing ice
cubes.*
The IceMaker is not on. uActivate the IceMaker.
The drawer of the IceMakers is not
connected properly.
uPush the drawer in correctly.
The water connection is not open. uOpen the water connection.*
9.4 Customer Services
First check if you can fix the error yourself (see 9 Customer
help) . If you can't, contact Customer Services.
Please refer to the enclosed “Liebherr-Service” brochure for
the address.
WARNING
Unprofessional repair!
Injuries.
uHave any repairs and action - not expressly specified -
on the appliance and mains cable carried out by service
personnel only. (see 8 Maintenance)
uA damaged mains cable may only be replaced by the
manufacturer, the manufacturer’s Customer Service or a
similarly qualified person.
uIn the case of appliances with an IEC connector, the
change may be made by the customer.
Customer help
* Depending on model and options 23
23


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