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Noise Possible cause Type of noise
Hissing Coolant sprays
into the cooling
circuit.
Normal operating
noise
Humming The appliance
is cooling. The
volume depends
on the cooling
output.
Normal operating
noise
Humming and
rustling
The fan is running. Normal operating
noise
Clicking Components are
switched on and
off.
Normal switching
noise
Rattling or
humming
Valves or flaps are
working.
Normal switching
noise
Noise Possible
cause
Type of noise Lifting
Vibration Improper
setup
Defective
noise
Level the
appliance
using the
adjustable
feet.
Noise Possible
cause
Type of noise Lifting
Rattling Components,
items inside
the appliance
Defective
noise
Secure
components.
Leave
enough
space
between the
items.
9.3 Technical fault
Your appliance is designed and built to ensure it works reli‐
ably and has a long service life. In the unlikely event that
a fault occurs during operation, please check whether it is
due to an operating error. If so, you will be charged for the
callout and repair costs even if it falls within the warranty
period.
You can fix the following faults yourself.
9.3.1 Appliance function
Defect Cause Remedy
The appliance is
not working.
The appliance is not switched on. uSwitch the appliance on.
The power plug is not properly
plugged into the socket.
uCheck the power plug.
There is something wrong with the
power outlet fuse.
uCheck the fuse.
Power cut uKeep the appliance closed.
uProtecting food: Lay freezer packs on top of the food or
use another freezer if the power is off for a prolonged
period.
uDo not re-freeze defrosted food,
The appliance plug does not fit the
appliance properly.
uCheck the appliance plug.
Temperature is not
cold enough.
The appliance door is not closed
properly.
uClose the appliance door.
Not enough ventilation. uKeep ventilation grille clear, and clean it.
The ambient temperature is too
high.
uSolution: (see 1.4 Appliance range of use) .
The appliance was opened too
many times or for too long.
uWait to see if the required temperature corrects itself.
If not, contact Customer Service (see 9.4 Customer Serv‐
ices) .
Too much fresh food was placed
inside without SuperFrost.
uSolution: (see SuperFrost)
The temperature is set incorrectly. uTurn down the temperature and check after 24 hours.
The appliance is too close to a heat
source (oven, radiator, etc).
uMove the appliance or the heat source.
The door seal is
defective or needs
to be replaced for
another reason.
The door seal can be replaced. It
can be replaced without the need
for special tools.
uContact Customer Services (see 9.4 Customer Services) .
Customer help
22 * Depending on model and options
22


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