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Noise Possible
cause
Type of noise How to
resolve
Clattering Equipment,
Objects
inside the
appliance
Error noise Secure
equipment
parts.
Leave a gap
between
items.
9.3 Technical faults
Your appliance is designed and manufactured for reliable
operation and a long service life. If a malfunction nonethe‐
less occurs during operation, please check whether the
malfunction is due to an operating error. In this case, you
will have to be charged for the costs incurred, even during
the warranty period.
You may be able to rectify the following faults yourself.
9.3.1 Appliance function
Defect Cause Remedy
The appliance does
not work.
The appliance is not switched on. uSwitch on the appliance.
The power plug is not properly
inserted in the wall socket.
uCheck the power plug.
The powerfuse in the wall socket is
not OK.
uCheck the fuse.
Power failure. uKeep the appliance closed.
uProtect your food: Lay freezer packs on top of the food or
use another freezer if the power is off for a prolonged
period.
uDo not re-freeze defrosted food.
The appliance connector is not
correctly inserted in the appliance.
uCheck the appliance connector.
The temperature is
not cold enough
This means that the door of the
appliance is not closed properly
uClose the appliance door
Insufficient ventilation uClear and clean the ventilation grille.
The ambient temperature is too
high
uSolution: (see 1.3 Range of appliance use) .
The appliance was opened too
frequently or for too long
uWait to see whether the required temperature resets
itself by itself. If not, contact Customer Service
(see 9.4 Customer service) .
Too much fresh food was placed
inside without SuperFrost.
uSolution: (see SuperFrost)
The temperature is incorrectly set uSet to a colder temperature and check after 24 hours.
The appliance is too near to a heat
source (stove, heater etc).
uChange location of appliance or the heat source.
The door seal is
defective or should
be replaced for
other reasons.
The door seal is interchangeable.
You can replace it without the use
of any special tools.
uContact Customer Service (see 9.4 Customer service) .
The appliance is
iced up or conden‐
sation is building.
The door seal may have slipped out
of its groove.
uCheck the door seal is well placed in the groove.
The outside
surfaces of the
appliance are hot*.
The heat of the refrigerant circuit is
used to prevent condensate from
forming
uThis is normal.
Customer support
22 * Depending on model and options
22


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