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roubleshooting guide
Symptom Possible Cause Solution
Water supply is not
adequate in area
Water supply taps are not
completely open.
Water inlet hose(s) are
kinked.
The filter of the inlet
hose(s) are clogged.
If water leakage occurred
in the inlet hose, indicator 󲼦 will be
changed red color.
Drain hose is kinked or clogged.
The drain filter is clogged.
Load is too small.
Load is out of balance.
The appliance has an unbalance
detection and correction system. If
individual heavy articles are loaded (ex.
bath mat, both robe, etc.), this system
may stop spinning or even interrupt the
spin cycle altogether.
If the laundry is still too wet at the end
of the cycle, add smaller articles of
laundry to balance the load and repeat
the spin cycle.
Is the door opend or not
completely closed?
Water overfills due to the faulty water
valve.
Water level sensor has malfunctioned.
Over load in motor.
Over load in motor.
Water leaks
The washer experienced a power
failure.
Check water supply.
Check another tap in the house.
Fully open tap.
Straighten hose(s).
Check the filter of the inlet hose(s).
Clean and straighten the drain hose.
Clean the drain filter.
Add 1 or 2 similar items to help
balance the load.
Rearrange load to allow proper
spinning
Close the door completely.
If is not released, call for service.
Unplug the power plug and call for service.
Close the water tap.
Unplug the power plug.
Call for service.
Call for service.
Restart the cycle.
Turn the tap on
I f is not released, unplug power
plug and call service.
T
<Fig 1>
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