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Category
Sub-
Category
Question Answer
Phone
Function
Wi-Fi & 3G
When Wi-Fi and 3G
are both available,
which service will my
phone use?
When using data, your phone may
default to the Wi-Fi connection (if
Wi-Fi connectivity on your phone is
set to On). However, there will be no
notification when your phone switches
from one to the other.
To know which data connection is
being used, view the 3G or Wi-Fi icon
at the top of your screen.
Phone
Function
Home
screen
Is it possible to remove
an application from the
Home screen?
Yes. Just touch and hold the icon until
the dustbin icon appears at the top
and center of the screen. Then, without
lifting your finger, drag the icon to the
trash can.
Phone
Function
Application
I downloaded an
application and it
causes a lot of errors.
How do I remove it?
1. From the Home screen, touch the
Menu key .
2. Touch App settings >
DOWNLOADED.
3. Touch the application, then touch
Uninstall.
Phone
Function
Charger
Is it possible to charge
my phone using a USB
data cable without
installing the necessary
USB driver?
Yes, the phone will be charged by the
USB cable regardless of whether the
necessary drivers are installed or not.
Category
Sub-
Category
Question Answer
Phone
Function
Memory
Will I know when my
memory is full?
Yes, you will receive a notification.
Phone
Function
Language
Support
Is it possible to change
my phone's language?
The phone has multilingual capabilities.
To change the language:
1. From the Home screen, touch the
Menu key and touch System
settings.
2. Touch Language & input > Select
language.
3. Touch the desired language.
Phone
Function
VPN
How do I set up a
VPN?
VPN access configuration is different
for each company. To configure VPN
access from your phone, you must
obtain the details from your company’s
network administrator.
Phone
Function
Screen time
out
My screen turns off
after only 15 seconds.
How can I change the
amount of time for the
backlight to turn off?
1. From the Home screen, touch the
Menu key .
2. Touch System settings > Display.
3. Under Display settings, touch
Screen timeout.
4. Touch the preferred screen backlight
timeout time.
FAQ
212


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