Manual LG K20 Plus - LG-TP260 (page 147 of 150) (English)

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LIMITED WARRANTY STATEMENT 146

PROCEDURE FOR RESOLVING DISPUTES:

ALL DISPUTES BETWEEN YOU AND LG ARISING OUT OF OR RELATING

IN ANY WAY TO THIS LIMITED WARRANTY OR THE PRODUCT SHALL BE

RESOLVED EXCLUSIVELY THROUGH BINDING ARBITRATION, AND NOT IN A

COURT OF GENERAL JURISDICTION. BINDING ARBITRATION MEANS THAT

YOU AND LG ARE EACH WAIVING THE RIGHT TO A JURY TRIAL AND TO

BRING OR PARTICIPATE IN A CLASS ACTION.

Definitions. For the purposes of this section, references to “LG” mean LG

Electronics MobileComm U.S.A., Inc., its parents, subsidiaries and affiliates, and

each of their officers, directors, employees, agents, beneficiaries, predecessors

in interest, successors, assigns and suppliers; references to “dispute” or

“claim” shall include any dispute, claim or controversy of any kind whatsoever

(whether based in contract, tort, statute, regulation, ordinance, fraud,

misrepresentation or any other legal or equitable theory) arising out of or

relating in any way to the sale, condition or performance of the product or this

Limited Warranty.

Agreement to Binding Arbitration and Class Action Waiver. You and LG agree

to resolve any claims between us only by binding arbitration on an individual

basis, unless you opt out as provided below. Any dispute between you and

LG shall not be combined or consolidated with a dispute involving any other

person’s or entity’s product or claim. More specifically, without limitation of the

foregoing, any dispute between you and LG shall not under any circumstances

proceed as part of a class or representative action. Instead of arbitration,

either party may bring an individual action in small claims court, but that small

claims court action may not be brought on a class or representative basis.

Arbitration Rules and Procedures. To begin arbitration of a claim, either you

or LG must make a written demand for arbitration. The arbitration will be

administered by the American Arbitration Association (AAA) and will be

conducted before a single arbitrator under the AAA’s Consumer Arbitration

Rules that are in effect at the time the arbitration is initiated (referred to

as the “AAA Rules”) and under the procedures set forth in this section. The

AAA Rules are available online at

www.adr.org/consumer

. Send a copy of your

written demand for arbitration, as well as a copy of this provision, to the AAA

in the manner described in the AAA Rules. You must also send a copy of your

written demand to LG at LG Electronics, USA, Inc. Attn: Legal Department-

Arbitration1000 Sylvan AvenueEnglewood Cliffs, NJ 07632. If there is a

conflict between the AAA Rules and the rules set forth in this section, the

rules set forth in this section will govern. This arbitration provision is governed

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LG K20 Plus - LG-TP260 Manual

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