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Troubleshooting
This chapter lists some problems you might encounter while using
your phone. Some problems require you to call your service provider,
but most are easy to correct yourself.
Message
Possible
causes
Possible solutions
SIM error
There is no SIM
card in the phone
or it is inserted
incorrectly.
Make sure the SIM card is correctly
inserted.
No network
connection
Signal weak.
Outside GSM
network area.
Move closer to a window or into an
open area. Check the service provider
coverage map.
Codes do not
match
To change a
security code,
you must confirm
the new code by
entering it again.
Contact your service provider.
Function
cannot be
set
Not supported by
service provider,
or registration
required.
Contact your service provider.
Calls not
available
Dialing error
New SIM card
inserted, charge
limit reached
New network not authorized. Check for
new restrictions. Contact service provider
or reset limit with PIN 2.
83


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