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TROUBLESHOOTING
Performance
Appliance does not
drain water.
Drain located higher than 1 m above the floor.
Make sure that the drain hose is no higher than 1 m above the bottom of
the appliance.
Detergent is not
dispensed completely
or not dispensed at all.
Too much detergent is used.
Follow the guidelines provided by the detergent manufacturer.
Drain Pump Filter may be blocked.
Clean the Drain filter.
Cycle time is longer
than usual.
The load is too small.
Add more items to allow the appliance to balance the loads.
Heavy articles are mixed with lighter items.
Always try to wash articles with similar weight in order to allow the
appliance to evenly distribute the weight of the load for spinning.
The load is out of balance.
Manually redistribute the load if articles have become tangled.
Cycle end is delayed Unbalance is detected or suds removing programme is on.
This is normal. The time remaining shown on the display is only an
estimated duration. Actual time may vary.
Symptoms Possible Cause & Solution
Poor stain removal Previously set stains.
Articles that have been previously washed may have stains which have
been set. These stains may be difficult to remove and may require hand
washing or pre-treating to aid in stain removal.
Staining Bleach or softener is dispensed too soon.
Dispenser compartment is overfilled. It makes bleach or softer dispensed
rapidly. Always measure bleach or softener to prevent overfilling.
Close the detergent dispenser slowly.
Bleach or softener was added directly to the clothes in the drum.
Always use the detergent dispenser to ensure that bleach or softener is
properly dispensed at the right time in the programme.
Clothes were not properly sorted.
Always wash dark colours separately from light colours and whites to
prevent discoloration.
Never wash heavily soiled items with lightly soiled items.
Symptoms Possible Cause & Solution
42


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