688111
36
Zoom out
Zoom in
Previous page
1/38
Next page
36
EN
Problem Possible Causes Corrective Action
Your home appliance
and smartphone is
not connected to the
Wi-Fi network.
The password for the Wi-Fi
that you are trying to connect
to is incorrect.
Find the Wi-Fi network connected to
your smartphone and remove it, then
register your appliance on LG
SmartThinQ.
Mobile data for your
smartphone is turned on.
Turn off the Mobile data of your
smartphone and register the appliance
using the Wi-Fi network.
The wireless network name
(SSID) is set incorrectly.
The wireless network name (SSID)
should be a combination of English
letters and numbers. (Do not use
special characters.)
The router frequency is not 2.4
GHz.
Only a 2.4 GHz router frequency is
supported. Set the wireless router to
2.4 GHz and connect the appliance to
the wireless router. To check the
router frequency, check with your
Internet service provider or the router
manufacturer.
The distance between the
appliance and the router is too
far.
If the distance between the appliance
and the router is too far, the signal
may be weak and the connection may
not be configured correctly. Move the
location of the router so that it is
closer to the appliance.
NOTE
Some functions may not be supported, depending on the model.
36


Need help? Post your question in this forum.

Forumrules


Report abuse

Libble takes abuse of its services very seriously. We're committed to dealing with such abuse according to the laws in your country of residence. When you submit a report, we'll investigate it and take the appropriate action. We'll get back to you only if we require additional details or have more information to share.

Product:

For example, Anti-Semitic content, racist content, or material that could result in a violent physical act.

For example, a credit card number, a personal identification number, or an unlisted home address. Note that email addresses and full names are not considered private information.

Forumrules

To achieve meaningful questions, we apply the following rules:

Register

Register getting emails for LG DC18RQ at:


You will receive an email to register for one or both of the options.


Get your user manual by e-mail

Enter your email address to receive the manual of LG DC18RQ in the language / languages: English as an attachment in your email.

The manual is 0,82 mb in size.

 

You will receive the manual in your email within minutes. If you have not received an email, then probably have entered the wrong email address or your mailbox is too full. In addition, it may be that your ISP may have a maximum size for emails to receive.

Others manual(s) of LG DC18RQ

LG DC18RQ User Manual - German - 38 pages


The manual is sent by email. Check your email

If you have not received an email with the manual within fifteen minutes, it may be that you have a entered a wrong email address or that your ISP has set a maximum size to receive email that is smaller than the size of the manual.

The email address you have provided is not correct.

Please check the email address and correct it.

Your question is posted on this page

Would you like to receive an email when new answers and questions are posted? Please enter your email address.



Info