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Troubleshooting
If you have any questions, please consult the troubleshooting guide below.
NO PICTURE OR SOUND
Ensure the power button is on.
Ensure the power outlet is operational.
Ensure the power cord is not damaged.
Ensure the power plug is connected firmly to the
outlet.
"BAD DISC" DISPLAYED
Ensure the disc is not warped, damaged or deformed.
Ensure the disc is not badly stained or damaged.
Ensure the disc format is compatible with the player.
Please check whether you have tried to play a software CD.
If so, please restart the player.
PICTURE BUT NO SOUND
Ensure the audio jacks are securely connected.
Ensure the audio connector is not damaged.
Ensure the volume is turned up in VOUCH setup.
Ensure you have set the player's AUDIO settings correctly.
Ensure you have entered the correct AV input for your TV
Ensure the audio is not set to mute.
REMOTE NOT WORKING
• Make sure the Main units POWER button is on
Ensure the remote batteries are working.
Point the remote control directly at the player's IR
sensor.
Remove any obstacles between the remote and
the IR sensor.
SOUND BUT NO PICTURE
Ensure the video jacks are securely connected.
Ensure you have entered the correct AV input for your TV
Ensure the video connector is not damaged.
Ensure you have set the player's VIDEO settings correctly.
UNIT NOT WORKING
Turn off the power, and then turn it on again.
POOR PICTURE OR SOUND
Ensure you have set the player's AUDIO settings correctly.
Ensure the disc is not scratched or stained.
Ensure the AV connector or the output terminal is not
damaged.
"NO DISC" DISPLAYED
. Ensure you have put the disc on the tray.
Ensure the disc is not upside down.
Ensure the disc is not distorted, stained or
scratched.
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