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HELP DESK
Tel: +44 (0) 1926 646777
Fax: +44 (0) 1926 647310
HELP US TO HELP YOU
Please ensure you have the following information to hand BEFORE you contact the Help Desk.
Dealer Name and Address: (1) Date:
Corporate ID: (2) Telephone No: (including area code) (3) Fax No: (including area code) (4)
Contact 1: (5) Contact 2:
TestBook Serial/Model No: (located on rear of screen) (6) Screen Reference/Node ID: (alpha-numeric data displayed top left
hand corner of the screen).
Data CD Ref No: (printed on CD/displayed on welcome screen
under "i" button).
RDS Release No: (displayed top right of screen)
Vehicle details: (including model/engine/transmission/derivative) Model Year: VIN:
Reported fault with the vehicle:
Full details of test being used: Error message displayed:
Full details of problems encountered using TestBook: Cabling diagram used:
Other Comments:
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