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9. Basic issues analyses
Problem
Problem analyses
Resolve method
Compressor not
working
Power not connected
Check the power
Power lead or wire damaged
Contact distributor or service agent
Fuse broken
Change fuse
Internal circuit fault
Contact distributor or service agent
Power supply off
Check if power cut
In heating process
Normal phenomena. When the temperature
inside the cabinet is lower than the settings, the
cabinet will heat automatically
Compressor noisy or
frequently on & off
Power supply not stable
Switch off the power, restart 3 minutes later
Cabinet not on flat floor
Adjust front feet to get the device straight
Not cold enough
Temperature set too high
Check temperature, reset it
Door open too long or too
often
Only open when necessary
Door gasket damaged
Contact your distributor or service agent
LED don’t light on
Electric circuit problem
Contact your distributor or service agent
LED damaged
Contact your distributor or service agent
Door cannot close
properly
Cabinet not straight
Adjust front feet to get the device straight
Incorrect door mounting after
changing the door side
Mount the door correctly
Shelf out of the case
Put the shelf back to the right position
If you still face issues after checking the above, please contact your service center or dealer.
Note: normal operation for following phenomenon:
A) Compressor
Compressor will not start if room temperature is lower than desired temperature, but the item is still
working with the heater inside to achieve the desired temperature.
Compressor will stop working when the cooling system in the cabinet reaches presetting temperature, and
re-start working until the desired temperature is achieved. Please allow a minimum of 5 minutes interval
before re-starting.
B) Dew
Some frost can appear on the surface of the wine cabinet especially on the glass door if the item in placed
in a damp room. This is due to the moisture in the air coming into contact with the cabinet. Please wipe it
away with dry fabric.
C) Sound
You may hear the sound of the compressor when it starts or stops working, the flowing sound of the
refrigerant in the refrigeration system or the evaporating sound of the refrigerant in the evaporator.
D) Condensation
In a room with high level of humidity or if the door of wine cabinet has been left open for a long period or
opened frequently, condensation can appear; please wipe off the water from the door and walls and leave
the door closed as long as possible.
E) Light
When the temperature inside the cabinet is out of range of setting temperature, both up and down
7


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