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Before you leave the vessel, test the system to
verify proper operation. Then give the Customer
Welcome Kit and all manuals to the customer
and explain how to use the system. Also be sure
the customer understands the following:
Keep the radome installed on the antenna at
all times. The radome protects the antenna’s
moving parts from wind, rain, and debris.
The antenna must have a clear view of the
sky to receive satellite TV. Common causes of
blockage include trees, buildings, bridges,
and equipment on the vessel itself (see
Figure 29). Heavy rain or snow might also
temporarily interrupt reception.
Clean the antenna regularly. Dirt buildup can
affect satellite TV reception.
The antenna’s LNB must be set to the correct
skew angle for your location and selected
satellite(s) to optimize reception. Therefore,
you might need to adjust the skew when you
travel to a different region or change your
setup. Refer to the User’s Guide for details.
(TracVision M2 only) The TracVision M2 is
designed for use while at anchor only. It will
acquire and track the satellite while the vessel
is moored, either at dock or at anchor, but not
while underway.
Please register the system with KVH. The
registration process is quick, easy, online, and
ensures the best possible service from KVH.
Visit www.kvh.com/register or refer to the
Product Registration Form for details.
The vessel must be located within the
selected satellite’s coverage area. To view
satellite coverage maps, visit: www.kvh.com/
footprint.
Refer to the User’s Guide for complete
operation and troubleshooting information.
CAUTION
In the unlikely event that you need to
remove the radome, remove power from the
antenna first because the antenna’s moving
parts can cause injury.
TraracVisionision
Blocked!
Figure 29: Blockage Example
Educate the Customer
14
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