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Problems
Probleme
- Pre-heat cups with hot
water
Coffee is not hot enough
- Tassen mit Heisswasser
vorwärmen
Kaffee ist nicht heiss genug
- Position filter holder correctlyEspresso leaks around the filter holder
- Filterträger richtig einsetzenEspresso tritt oberhalb des
Filterträgers aus
- Fill the water tankPump is very noisy
- Wasserbehälter auffüllenSehr lautes Pumpengeräusch
- Press firmly on the
water tank
- Fest auf Wassertank
drücken
- Fill water tank with fresh
water then press the tank
firmly in place
Water doesn’t run through
- Wasserbehälter auffüllen
und fest andrücken
Es fliesst kein Wasser durch
- Clean the filter and
the grid on the head
- Filterträger und
Brühkopf reinigen
- Gerät entkalken
Kein richtiger Milchschaum
- Nozzle blocked?
-> use a fine needle to unblock it
The milk is not very frothy
- Düse verstopft?
-> mit feiner Nadel freistechen
- Use cold and
fresh milk
- Kalte und frische
Milch verwenden
- Fettarme Milch benutzen
- Try a different brand of milk
Wasser läuft zu schnell durch
- Try a finer ground coffeeWater runs through too quickly
- Feineres Kaffeemehl
verwenden
- Fill with more grounds
- Mehr Kaffeemehl
einfüllen
- Press down the coffee in the
filter holder more firmly
- Kaffeemehl fester
andrücken
The espresso has no crema
(froth on coffee)
- Feineres Kaffeemehl
verwenden
Espresso hat kein Crema
(Schaumschicht)
- Use very fresh coffee
- Kaffeemehl fester
andrücken
- Try a finer ground coffee
- Frisches Kaffeemehl
verwenden
Lots of water on the coffee grounds
Zuviel Wasser auf Espressomehl
- Fill with more grounds
- Mehr Kaffeemehl
einfüllen
- Descale appliance
- Clean the filter holder
- Filterträger reinigen
- Press down the coffee in
the filter holder more firmly
Filterträger ist sehr schwierig einzustellen
(1 oder 2 Tassen)
- Plunge the total filter holder in hot
water for 15 min.
Filter holder very difficult to adjust
(1 or 2 cups)
- Ganzen Filterträger 15 Min.
in heisses Wasser legen
If you have any product problems or queries, please contact our Customer Relations Team first for expert help and advice:
HELPLINE: 0845 602 1454 - UK (01) 4751947 - Ireland
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