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PERIODIC MAINTENANCE
PROBLEM WHAT TO DO
Coffee is not hot enough Preheat cups with hot water or place them on cup holder
Coffee only drips out
or almost not all
- Set grinding to coarser grade or if using ready-ground coffee use coarser granules
- Clean brewing unit as described (see above)
- Clean machine as described on page 14-15
Coffee has no crema Coffee not fresh or unsuitable brand of coffee. Change coffee or brand.
Too little froth, or froth too
runny
Use very fresh, very cold milk (ideally 6-8°C / 42-46°F and minimum 1.5% fat)
No steam/hot water
from nozzle
Nozzle is blocked - unscrew, clean and prick the opening in the central outlet
with a pin and fit back into place (see Page 11)
Grinder is noisy
During further preparations check whether noise persists;
if so, use only ground coffee. Contact Krups customer service
“check drip tray” is
continually displayed
- Insert drip tray correctly
- Clean metal contacts in rear area
Doors cannot be opened Lift nozzle so that the door latch is released
6
TROUBLESHOOTING
Open servicing door
(release with coin)
Remove brewing unit
gently
Release brewing unit:
press red button, turn
handle upwards
Clean the brewing group
under running water and
leave to dry
Check that the markings
line up together. If they
are not lined up, press
red button and align.
7
Secure brewing unit,
locking mechanism
must be easy to move
Close service door
CHANGING THE FILTER The Claris Aqua Filter System is effective for two months. If machine does not display “change filter”
to begin with, then this must be done after 2 months.
TRANSPORTING MACHINE Use only original packaging or suitable alternative packaging. Krups is not liable for damage in
transit resulting from improper packaging.
GENERAL Wipe machine with a soft damp cloth. Do not wash accessories in a dishwasher. Descale and clean as shown by
the machine. Important: failure to clean or descale will result in no claim being accepted under guarantee. The system should
be emptied if it has not been used for any length of time or is to be transported. Switch off the machine and keep the
hot-water button pressed for three seconds.
Replace brewing unit
(Push unit so that white
line is visible)
18


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