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Kostenbeheer
6
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6.1
Uw gesprekken rechtstreeks ten laste brengen op
klantrekeningen
U kunt de kosten van uw externe gesprekken ten laste laten komen op de bij uw klanten behorende rekeningnummers.
Om tijdens het gesprek een kostenplaats toe te voegen, of om de kosten aan een andere
kostenplaats toe te wijzen:
6.2
De kosten opvragen van een extern gesprek van een andere gebruiker
geprogrammeerd
e toets “nieuwe
kostenplaats”
intoesten van het
gewenste nummer
password van dit
interne toestel
toets intern
nummer of toets 0
+ externe
telefoonnummer in
geprogrammeerde toets “kostenplaats”
2
6
5
3
ab c
def
jkl
m
n
o
2
6
5
3
ab c
def
jkl
m
n
o
uw gesprekspartner
wordt in wacht geplaatst
in gesprek met een
interne gesprekspartner
geprogrammeerde toets
“heroproepen”
gevraagd
extern
nummer
doorverbinding van de
oproep naar de in wacht
geplaatste gesprekspartner
Paul
in gespreksfase
2
6
5
3
ab c
def
jkl
m
n
o
Transfer
Na het gesprek wordt u teruggebeld en kunt u:
1. De informatie over de verbinding lezen (kosten, duur, aantal
kostenpulsen ...).
naam van de gebruiker en kosten
van het gesprek
2. Afdrukken van een ticket. 3. Beëindigen van de kostenopvraag.
OK
Afdrukken
OK
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