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TROUBLESHOOTING
Problem
Possible Cause
Solution
Pool vacuum does not
capture debris
Battery is running out
Charge the battery again.
Impeller is jammed
Power off the pool vacuum and visually check
the gap in the middle of the pool vacuum to see
if the impeller is jammed by large debris. If
possible, use a small tool to remove the debris
carefully. If necessary, contact your dealer for
further instructions.
WARNING! Make sure the pool vacuum is
powered off when the unit is being serviced.
Impeller is broken
Contact your dealer for impeller replacement.
Filter bag is full
Clean the filter bag.
Debris escapes from the
filter
Suction nozzle flap is
broken
Suction nozzle flap works like a door to prevent
debris from escaping from the filter. Contact
dealer for replacement part and instructions.
Debris goes outside the filter
bag
Filter bag is
damaged.
Replace with a new filter bag.
Outlet valve comes
off.
Without the outlet valve, the pool vacuum might
capture debris through this opening. Contact
dealer for a valve replacement.
Handle/telescopic
pole connector cannot
be secured in
assembly
Side pin on
handle/pole
connector is broken
Replace with a new handle/pole connector.
Pool vacuum cannot be
charged / recharged
Battery is damaged
Contact dealer for battery replacement.
WARNING! DO NOT open the pool vacuum and
replace the battery by yourself. This could result
in severe or fatal injury and the warranty will be
voided as a result.
Contact plates of the
charger base and
unit are not
connected.
Make sure that the charger base is assembled
on the unit properly and that the contact plates
are touching.
External adaptor
damaged
Contact dealer for replacement.
WARNING! Using the wrong external adaptor
will result in damaging the pool vacuum / battery
and voiding the warranty as a result.
Pool vacuum does not move
smoothly
Wheel is jammed
Clean out the debris from the wheel.
Environmental Programmes, WEEE European Directive
Please respect the European Union regulations and help to protect the environment.
Return non-working electrical equipment to a facility appointed by your municipality
that properly recycles electrical and electronic equipment. Do not dispose them in
unsorted waste bins. For items containing removable batteries, remove batteries
before disposing of the product.
© 2015 Kokido Development Ltd.
All rights reserved. No part of this document may be reproduced or transmitted in any
form or by any means, electronic, mechanical, photocopying, recording, or otherwise,
without prior written permission of Kokido Development Ltd. (V1)
27


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