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EN
Problem Possible Cause Possible Solution
Some pans
make crackling
or clicking
noises.
These noises are caused by the
induction coils during cooking.
Due to their construction, such
noises can also occur with
certain cooking utensils, as the
bases are often made of dif-
ferent materials which expand
differently when heated.
This is not an error, such noises
are normal.
The glass is be-
ing scratched.
Rough-edged cookware,
unsuitable, abrasive scourer or
cleaning products are used.
Use cookware with at and
smooth bases. See „Choosing
the right cookware“ in section
„Getting Started“.
Failure Inspection for induction hob
If an abnormality comes up, the induction hob will enter the protective state
automatically and display corresponding protective codes, which are listed in the
following table.
Problem Possible causes Possible Solution
E1/E2
Abnormal supply voltage Check that the power supply is
intact, that the hob is properly
connected to the power supply,
and that it is turned on.
E3
High temperature of the pan
sensor
Check that there is no liquid
in the pot or pan on the hob.
Fill with liquid and then restart
the hob.
E5
High temperature of the IGBT
temperature sensor
Please restart the induction hob
after cooling down.
Note: For all other error codes not listed in the table, turn off the hob and contact
customer service.
56

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