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Malfunction table
Malfunction table
Problem Possible cause Information
The appliance does not work. Faulty circuit breaker. Look in the fuse box and check that
the circuit breaker for the appliance is
in working order.
Plug not plugged in. Plug in the plug.
Power cut Check whether the kitchen light
works.
The appliance does not work.
appears in the display panel.
Childproof lock is active. Deactivate the childproof lock (see
section: Childproof lock).
0:00 is in the display panel. Power cut Reset the clock.
The microwave does not switch
on.
Door not fully closed. Check whether food residue or debris
is trapped in the door.
It takes longer than before for
the food to heat up in the mic-
rowave.
The selected microwave power level ist too
low.
Select a higher power level.
A larger amount than usual has been
placed in the appliance.
Double the amount = almost double
the cooking time.
The food was colder than usual. Stir or turn the food during cooking.
Turntable grates or grinds. Dirt or debris in the area around the turnta-
ble drive.
Clean the rollers under the turntab-
le and the recess in the oven oor
thoroughly.
A particular operating mode or
power level cannot be set.
The temperature, power level or combined
setting is not possible for this operating
mode.
Choose permitted settings.
E1 appears in the display panel. The thermal safety switch-off function has
been activated.
Call the after-sales service.
E4 appears in the display panel. The thermal safety switch-off function has
been activated.
Call the after-sales service.
E11 appears in the display
panel.
Moisture in the control panel. Allow the control panel to dry.
E17 appears in the display
panel.
Rapid heating has failed.. Call the after-sales service.
Malfunctions often have simple explanations. Please re-
fer to the malfunction table before calling the after-sales
service.
If a meal does not turn out exactly as you wanted, refer
to the Expert Cooking Guide section, where you will nd
plenty of cooking tips and tricks.
Risk of electric shock!
Incorrect repairs are dangerous.
Repairs may only be carried outby a trained
after-sales engineers.
68


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