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WARRANTY
Limited One Year Warranty
Keurig warrants that your Brewer will be free of defects in materials or workmanship under normal
home use for one year from the date of purchase. It is recommended that you fill out and return the
warranty card enclosed with your Brewer so that your purchase information will be stored in our system.
Keurig will, at its option, repair or replace a defective Brewer without charge upon its receipt of proof
of the date of purchase. If a replacement Brewer is necessary to service this warranty, the replacement
Brewer may be new or reconditioned. If a replacement Brewer is sent, a new limited one year warranty
will be applied to the replacement Brewer.
This warranty only applies to Brewers operated in the United States and Canada. This warranty gives you
specific legal rights, and you may also have other rights that vary from state to state and, in the case of
Canada, from province to province.
Only the use of Keurig Brewed
®
Rivo
brand packs and accessories will guarantee the proper functioning
and lifetime of your Keurig Brewer. Any damage to or malfunction of your Brewer resulting from the use
of non Keurig Brewed
®
Rivo
brand packs and accessories may not be covered by this warranty or may
result in a service fee if the defect is determined to be caused by such use.
What is not covered by the Limited Warranty?
THIS WARRANTY DOES NOT COVER CONSEQUENTIAL OR INCIDENTAL DAMAGES SUCH AS
PROPERTY DAMAGE AND DOES NOT COVER INCIDENTAL COSTS AND EXPENSES RESULTING
FROM ANY BREACH OF THIS WARRANTY, EVEN IF FORESEEABLE. Some states or provinces do not
allow the exclusion or limitations of incidental or consequential damages, so the above limitation or
exclusion may not apply to you depending on the state or province of purchase. Nor does this warranty
cover damages caused by use of non Keurig
®
Rivo
brand packs or accessories, services performed by
anyone other than Keurig or its authorized service providers, use of parts other than genuine Keurig
parts, or external causes such as abuse, misuse, inappropriate power supply or acts of God.
Other Limitations
THIS WARRANTY IS EXCLUSIVE AND IS IN LIEU OF ANY OTHER EXPRESS WARRANTY, WHETHER
WRITTEN OR ORAL. IN ADDITION, KEURIG HEREBY SPECIFICALLY DISCLAIMS ALL OTHER
WARRANTIES WITH RESPECT TO YOUR R500 SYSTEM, INCLUDING ANY IMPLIED WARRANTY OF
MERCHANTABILITY OR FITNESS FOR ANY PARTICULAR PURPOSE. Some states or provinces do not
allow disclaimers of such implied warranties or limitations on how long an implied warranty lasts, so the
above limitation may not apply to you depending on the state or the province of purchase.
How do you obtain warranty service?
Keurig Systems are high-quality appliances and, with proper care, are intended to provide years of
satisfying performance. However, should the need arise for warranty servicing, simply call Keurig
Customer Service at our toll free phone number 1.866.901.BREW (2739). Please do not return your
System for servicing without first speaking to Keurig Customer Service to obtain a Returns Material
Authorization (RMA) number. Keurig Systems returned without an RMA number will be returned to the
sender without servicing.
Keurig, Incorporated
55 Walkers Brook Drive
Reading, MA 01867
1.866.901.BREW (2739)
18
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