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Problem Cause Solution
The juicer will not start/
does not operate.
No power.
Juicing bowl not properly
aligned on power unit or lid not
locked correctly.
Make sure the appliance is
plugged in.
Check that all parts are fitted
correctly.
The juicer has stopped
during normal operation.
Clogging in filter and scroll.
Food not cut into small enough
pieces.
Press the reverse button
for 3-5 seconds. Repeat
the process 2-3 times until
blockage cleared.
Do not attempt to open the
lid by force.
Switch o, unplug and
remove the lid. Check if
any clogging. Remove food
if necessary and continue
juicing.
Juicer overloaded or overheat-
ed due to heavy load.
Switch o, unplug and take
the juicer apart. Clear and
reassemble the juicer.
Plug in and press the “reset”
button
bl
and hold for 1-2
seconds and start operation
as normal.
Juice is leaking from
underneath the bowl.
Pulp stopper not fitted or has
come loose during operation.
Check that the pulp outlet
stopper is fitted correctly.
Juice does not exit juicing
outlet.
Anti-drip stopper closed. Remove stopper and allow
juice to flow into juice
container.
Too much pulp coming
out in juice.
Filter or scroll clogging.
Very fibrous fruit/vegetable
being processed.
Cut food, especially fibrous
foods, into smaller pieces to
avoid the fibres wrapping
around the scroll.
Staining on juicing parts. Natural colouring from food. Rubbing with a cloth dipped
in vegetable oil will help to
remove discolouring.
There is a squeaking noise
when juicing.
Friction between ingredients
and bowl.
Normal operation.
troubleshooting guide
10


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