3) Warranty claims must be made immediately after becoming aware of the defect within the
Guarantee period be asserted.
!
4) The following steps are required to enforce the warranty:
Please contact Customer Service via e-mail, fax or phone.
so that we can send you further information by e-mail. You send the defective device enclosing the
guarantee card below as well as your original proof of purchase
the named service address. If the defect is within the scope of our warranty,
get back a repaired or new device. The return costs are covered by us.
!
5) Warranty claims are excluded in case of damage caused by:
- Abusive or improper treatment
- Environmental influences (humidity, heat, overvoltage, dust, etc.)
- Failure to observe the safety precautions applicable to the device
- Non-compliance with the operating instructions
- use of force (eg blow, shock, case)
- Interventions that were not performed by the service address authorized by us
- unauthorized repair attempts
- Submission in non-transport-safe packaging.
!
6) Defects or damage to the device not covered by the scope of the warranty (or any longer)
we fix for reimbursement. For an individual offer please contact
our customer service.
The shipping costs are in this case at your expense.
!
KeMar GmbH | Kitchenware
Rohlfsstr. 5
D-81929 Munich
Tel .: + 49 (0) 89 28857266
Fax: + 49 (0) 89 28857265
E-Mail: support@kemar.shop
WEEE Reg. DE 52269647
