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10. Warranty and Service
10.1. Warranty conditions
This product is subject to the legal warranty periods relating to manufacturing faults and
defects.
Substance of the warranty:
1. In the event of malfunctioning caused by manufacturing defects JOBO AG will
repair or replace the defective product at its own discretion.
2. JOBO AG and its suppliers do not assume any liability for data losses occurring
during operation of the device or consequential damage resulting from this. Under
no circumstances will JOBO AG assume liability for any direct, concrete or special
damage or consequential damage like for example damage to or loss of property
or devices, loss of profits or sales, costs for spare parts, expenditure or
inconvenience caused by the interruption of service or any other damage. The
user will be exclusively responsible for the loss, damage or destruction of data
during the operation of a JOBO product. Under no circumstances will JOBO AG
be liable for the recreation of such data. Under no circumstances can claims be
lodged that exceed the purchase price of the product.
3. The following repairs are not covered by the warranty and must be paid for
separately:
a. Malfunctions after the end of the legal warranty periods
b. Change of battery after the end of the warranty period
c. Change of hard disk after the end of the warranty period
d. Malfunctions due to incorrect operation by the user (if device is not used as
described in the manual)
e. Malfunctions caused by other devices
f. Changes or damage to the device not caused by the manufacturer; especially,
warranty claims will lapse if the device has been opened by anyone other than
by a JOBO AG repair workshop
g. Damage caused by natural disasters (acts of God)
h. A hard disk change during the warranty period must only be performed by
JOBO. Such a change by any other party will entail the loss of all warranty
claims.
If you want to make any claims under the warranty you are asked to contact the Technical
Service of JOBO AG. You will be expected to quote the serial number of the JOBO product
and may also have to submit proof of purchase to show that the warranty period has not yet
elapsed.
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