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TROUBLESHOOTING
PROBLEM SOLUTION
IR remote inoperative Verify that the battery in the remote is fresh.
Verify that the remote sensor eye is not
obstructed.
Disc won’t play Insert a disc with the label side facing out.
Check the type of disc you put into disc
tray. This DVD only plays DVD, audio CD and
MP3s.
Both the unit and the disc are coded by
region. If the regional codes don’t match, the
disc can’t be played.
Play starts, but then stops
immediately
The disc is dirty. Clean it.
Condensation has formed. Allow player to
dry out
No sound or distorted
sound
Make sure your DVD is connected properly.
Make sure all cables are securely inserted
into the appropriate jacks.
If you are using the 2-channel IR
headphones, make sure you turn on the IR
headphone power, make sure the correct
channel (A or B) is selected.
If the FM Modulator is ON make sure proper
frequency has been selected.
Cannot advance through a
movie
Most discs prohibit advancing through the
opening credits and warning information
that appear at the beginning of movies
The icon (
) appears on
screen
The feature or action cannot be completed at
this time because:
1. The disc’s software restricts it.
2. The discs software doesn’t support the
feature (e.g., angles)
3. The feature is not available at the moment.
4. A title or chapter number that is out of
range has been requested.
Picture is distorted The disc might be damaged. Try another disc.
It is normal for some distortion to appear
during forward or reverse scan.
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