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5G Wi-Fi frequency range: 5.15 - 5.35 GHz, 5.470-5.725 GHz,
5.725 - 5.825 GHz
5G Wi-Fi Max. transmitting power: 22 dBm (EIRP)
Modulation Type: QPSK, BPSK, 16QAM, 64QAM, 256QAM
5G wireless frequency range: 5180.0 - 5240.0 MHz,
5725.0 - 5825.0 MHz (varies depending on country, if applicable)
5G Max. transmitting power: 13 dBm (EIRP)
Modulation Type: QPSK
Dimensions
Dimensions (W x H x D):
884 x 58 x 120 mm / 34.8 x 2.3 x 4.7 inches (soundbar);
173 x 58 x 120 mm / 6.8 x 2.3 x 4.7 inches (detachable
surround speaker, per piece);
305 x 440 x 305mm / 12.0 x 17.3 x 12.0 inches (subwoofer)
Weight:
3.70 kg / 8.1 lb (soundbar);
0.75 kg x 2 / 1.6 lb x 2 (detachable surround speaker);
11.14 kg / 24.6 lb (subwoofer)
Packaging dimensions (WxHxD):
1032 x 382 x 488 mm / 40.6 x15 x 19.2 inches
Packaging weight (Gross weight): 20 kg
13. TROUBLESHOOTING
Never try to repair the product yourself. If you have problems
using this product, check the following points before you request
services.
System
The unit will not turn on.
Check if the power cord is plugged into power and the
soundbar.
The soundbar has no response to button pressing.
Restore the soundbar to factory settings (See the “RESTORE
FACTORY SETTINGS” chapter).
Sound
No sound from soundbar
Make sure that the soundbar is not muted.
Select the correct audio input source on the remote control.
Connect the soundbar to your TV or other devices properly
Restore the soundbar to its factory settings by pressing
and holding and on the soundbar for more than 10
seconds.
Distorted sound or echo
If you play audio from your TV through the soundbar, make
sure that your TV is muted or the built-in TV speaker is
disabled.
Audio and video are not synchronized.
Enable the audio sync function to synchronize audio and
video (See “Audio sync” in the “SOUND SETTINGS” chapter).
No surround sound effects of Dolby Atmos
If your TV supports HDMI ARC only, make sure that you have
connected your digital device to the soundbar through the
HDMI IN connector on the soundbar (See “TV (HDMI ARC
/ eARC)” under “5.1 Connection with your TV and digital
devices” in the “5. CONNECT” chapter).
Cannot disable the DTS Neural: X upmixing
To disable the DTS Neural: X upmixing, press and hold
for more than 10 seconds.
Bluetooth
A device cannot be connected with the soundbar.
Check if you have enabled Bluetooth on the device.
If the soundbar has been paired with another Bluetooth
device, reset Bluetooth (see “To connect to another device”
under “Bluetooth connection” in the “CONNECT” chapter).
If your Bluetooth device has ever been paired with the
soundbar, reset Bluetooth on the soundbar, unpair the
soundbar on the Bluetooth device, and then, pair the
Bluetooth device with the soundbar again (see “To connect
to another device” under “Bluetooth connection” in the
“CONNECT” chapter).
23


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