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8 For more information, visit www.global.irobot.com
Troubleshooting
Problems While Cleaning
If the battery is low, the Battery Indicator or CLEAN button will
illuminate red. Please charge immediately. Place the Roomba on the
Home Base to charge.
If the Roomba encounters an error while cleaning, the Troubleshooting
Indicator or CLEAN button will blink and you will hear an audible
error message. Follow the audible instructions. The message can be
repeated by pressing CLEAN.
If the problem persists, visit global.irobot.com to contact your local
customer support centre.
Problems While Charging
If Roomba encounters an error while charging, the Troubleshooting
Indicator will blink and you will hear an audible error message. Check
charging contacts on the robot and Home Base to ensure that they
are clean and free of debris. If you continue to experience problems
while charging, visit global.irobot.com to contact your local customer
support centre.
If you have questions or comments about this product, please contact
iRobot before contacting a retailer.
Visit the iRobot Owner’s Centre site at global.irobot.com for support
tips, frequently asked questions, and information about accessories
and other iRobot products.
Lithium Ion Battery
(available for select models)
Important: Lithium ion batteries and products that contain lithium ion
batteries are subject to stringent transportation regulations. If you need to
ship this product (with the battery included) for service, travel, or any other
reason, you MUST comply with the following shipping instructions:
» Remove the lithium ion battery from the product
- Turn robot over and remove the side brush screw
and then remove the side brush by pulling gently.
- Unscrew the four screws from the bottom cover and lift
o the bottom cover.
- Remove the battery.
» Place a piece of tape over the battery’s metal charging
contacts
» Reinstall the battery (with the tape on it) in the product and
secure the battery door
» Package the product in its original packaging or in your own
packaging that prevents any movement during transportation
» Ship via ground transportation only (no air shipping)
11


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