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6. FAQ and Troubleshooting
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Nothing happens when I press the Skype button on TR-10.
The TR-10 driver runs an automatic background service as the IPEVO Control Center on your desktop
system tray. If the IPEVO Control Center icon is not visible on your system tray, go to Start > All Programs >
IPEVO and click on IPEVO Control Center to start it manually.
The other party cannot hear me when I make a call using TR-10.
Please go to the IPEVO Control Center and locate the Audio Settings tab. Under the Skype Audio Device
panel, check to see if the Audio Input value has been set to TR-10. Alternatively, try adjusting the Audio
Input slider under the Volume Setting panel and make sure the Mute box is not checked.
I have connected TR-10 to the computer, but there is no sound
coming from the external speakers.
Please open IPEVO Control Center and select the Audio Settings tab. Under Windows Default Audio
Device, click on the Open Windows audio control panel link and select your computer speakers then click
OK.
I have connected TR-10 to the computer, and there is sound
coming from the speakers but not from TR-10.
Please open IPEVO Control Center and select the Sound Devices tab. Under the Skype Audio Device
panel, check that the Audio Output value is set to TR-10 and click OK.
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