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6. Warranty information
6.3 Limitation of implied warranties
THERE ARE NO WARRANTIES, EXPRESS OR IMPLIED, WHICH EXTEND BEYOND THE DESCRIPTION CONTAINED
HEREIN INCLUDING THE IMPLIED WARRANTY OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.
EXCLUSION OF DAMAGES
IPEVO’S LIABILITY IS LIMITED TO THE COST OF REPAIR OR REPLACEMENT OF THE PRODUCT. IPEVO SHALL NOT BE
LIABLE FOR:
DAMAGE TO OTHER PROPERTY CAUSED BY ANY DEFECTS IN THE PRODUCT, DAMAGES BASED UPON
INCONVENIENCE, LOSS OF USE OF THE PRODUCT, LOSS OF TIME, LOSS OF PROFITS, LOSS OF BUSINESS
OPPORTUNITY, LOSS OF GOODWILL, INTERFERENCE WITH BUSINESS RELATIONSHIPS, OR OTHER COMMERCIAL
LOSS, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
ANY OTHER DAMAGES, WHETHER INCIDENTAL, CONSEQUENTIAL OR OTHERWISE.
ANY CLAIM AGAINST THE CUSTOMER BY ANY OTHER PARTY.
EFFECT OF LOCAL LAW:
This warranty gives you specific legal rights, and you may also have other rights which vary from
locality to locality. Some localities do not allow limitations on implied warranties and/or do not allow
the exclusion of incidental or consequential damages, so the above limitations and exclusions may not
apply to you.
6.4 Return and Exchange Policy
Within one year of the purchase day, IPEVO will repair the defective unit, or if the unit is not repairable,
issue a working replacement for free. You may also return the product within the terms of the above
described warranty. Note that shipping and handling fees are not covered by this offer.
In order to obtain warranty service:
Step. 1
Contact IPEVO Customer Support at 1 877 269 4738 or email us at cs@ipevo.com for a Return Material
Authorization number (RMA). You will be required to provide:
1. A copy of the dated sales slip or transaction ID# from our online store.
2. Your name.
3. Your ship to address, email address and phone number.
4. The serial number of the product.
5. A description of the problem.
Step 2.
Bring or ship the product prepaid in the original container, with the associated accessories, to IPEVO
at 2860 Zanker Rd Suite 100, Attn: Return and Exchange Department. San Jose, CA 95134. Insurance of
the returning product is recommended should you experience any transportation claim from the carrier
you select.
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