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GUARANTEE & AFTER SALES SERVICEGARANTIE & SERVICE
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• This product is guaranteed for a period of 2 years from
the date of purchase against mechanical and electrical
defect.
• Guarantee can only be given if proof of purchase (e.g.
till receipt) can be shown. Therefore keep it in a safe
place. The guarantee period starts at date of purchase.
• Guarantee is not valid in case of:
- normal wear;
- damage through misuse use or when the instructions
were not followed correctly;
- lack of maintenance;
- not following the operation- and safety instructions;
- incompetent montage or repairs made by yourself or
others;
-
using accessories and spare parts which are not
suitable for the appliance; for assessment by our
technical department.
• The guarantee is not valid for:
- normal wear;
- external cables;
- (interchangeable) signal- and controllamps
for
assessment by our technical department.
Return to your supplier of send the appliance, including a
copy proof of purchase and description of the complaint,
stamped to:
• Pack it carefully (preferably in the original carton).
Ensure unit is clean.
• Enclose your name and address and quote model
number on all correspondence.
When the guarantee is no longer valid or when the period
of guarantee has passed, we will charge any costs that
ow out of an assessment and/or repairing.
On request we will supply a statement before repairing.
Without requesting a statement, we assume that you, by
sending the appliance, automatically order to repair the
appliance.
A guarantee period of two months is valid for repairs
done by our technical department and the used spare
parts, counting from the repairdate. When a malfunction
occurs within this period which directly ows out of the
repairs and the used spare parts, the consumer has the
right of repairs without any costs.
• La garantie est assurée pendant 24 mois à compter de la
date d’achat de l’article.
• La garantie ne sera applicable que sur présentation du
bon d’achat. C’est pourquoi vous devez conserver bien
précieusement votre bon d’achat. Le délai de garantie
commence à partir de la date d’achat.
• La garantie n’est pas assurée dans les cas suivants:
- usure normale
- emploi inadéquat ou utilisation abusive
- entretien insufsant
- non-respect des consignes d’utilisation et
d’entretien
- réparation par l’acheteur non compétent
- adaptation par l’acheteur de pièces détachées qui
ne sont pas d’origine ce qui sera jugé par notre
service technique
• La garantie n’est pas applicable pour:
- les articles de consommation normale
- les câbles de raccordement extérieurs
- les lampes témoins (changeables) de signal et
d’éclairage ce qui sera jugé par notre service
technique
Consultez alors votre commerçant ou notre service
technique. L’appareil doit être renvoyé en port payé avec
la facture ainsi que la description du problème à:
Si la garantie n’est pas applicable ou bien si le délai de
garantie est dépassé, nous vous facturerons les frais liés à
un devis et/ou à une réparation.
Sur simple demande de votre part, nous pouvons d’abord
établir un devis avant de commencer toute réparation.
Sans votre demande de devis, nous partons du principe
que vous nous donnez automatiquement votre accord
pour la réparation de votre appareil, dès l’instant où vous
nous l’avez envoyé.
Nous assurons deux mois de garantie sur les réparations
effectuées par notre service après-vente et sur le
matériel qui aura été ajouté, et ce délai de deux mois
est calculé à compter de la date de la réparation. Si
pendant cette période, il y avait une défection de
l’appareil due directement aux travaux de réparation
qui ont été effectués ou due au matériel rajouté, il va
de soi que l’acheteur pourra de plein droit faire réparer
gratuitement son appareil.
Inventum Holland BV
Generatorstraat 17
3903 LH VEENENDAAL
PAYS BAS
new E.T.P. bvba
Passtraat 121
9100 Sint Niklaas
BELGIQUE
Inventum Holland BV
Generatorstraat 17
3903 LH VEENENDAAL
THE NETHERLANDS
new E.T.P. bvba
Passtraat 121
9100 Sint Niklaas
BELGIUM
14


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