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342
PO
SAVE THESE INSTRUCTIONS
(342PO) SAND FILTER PUMP ENGLISH 7.5” X 10.3” PANTONE 295U 06/08/2018
English
Page 21
TROUBLESHOOTING GUIDE
TROUBLE CAUSE SOLUTION
Line cord must be plugged into a 3 wire outlet that is
protected by a Class A Ground Fault Circuit Interrupter, or RCD.
Reset circuit breaker. If circuit breaker trips repeatedly, your
electrical system may have a defect. Turn off circuit breaker
and call an electrician to correct the problem.
Let the motor cool down and restart again.
Adjust the chlorine and pH level. Consult your local
swimming pool supply stores.
Load with filter sand, see “sand loading instructions”.
Set valve to “FILTER” position.
Operate the filter for longer periods.
Clean the strainer screen at the inlet.
Clear any obstructions in the intake hose by discharging it
inside pool wall.
Tighten hose nuts, check hoses for damage, check pool
water level.
Clean the pre-filtering basket more often.
• Backwash filter.
Install the nozzle at the upper position of the pool inlet, and
the strainer at the lower position of the pool outlet.
Remove about 1” of sand if necessary.
Remove any pool vacuuming device attached to the
system line.
Make sure the inlet threaded air connector is connected
to the pool inlet upper hole.
Fill pool to correct water level.
Clean strainer screens at pool inlet.
Tighten hose nuts, check hose for damage.
Contact Intex service center.
Remove 6-way valve cover and ensure the
o-ring is in place.
Clean sand tank o-ring with garden hose water.
• Tighten securely.
Contact Intex service center.
Tighten/reinstall hose nut.
Ensure o-ring/L-shape o-ring is in place and not
damaged.
Turn off the pump and restart 5 minutes later.
Re-set the timer.
Contact Intex service center.
Clear any obstructions in the intake by
unscrewing it from the 6-way valve.
Contact Intex service center.
Use only No. 20 silica sand with particle size
range 0.45 to 0.85 mm (0.018 to 0.033 inches)
and a Uniformity Coefficient less than 1.75.
• Change sand.
Tighten or reinstall plunger valve.
Tighten air jet valve and make sure it’s facing
up.
Turn pump ON and run for few seconds, then
turn OFF, repeat 3 times.
Remove air jet valve, flush dirt out with water
and replace valve back.
Replace a new air jet valve.
FILTER MOTOR
FAILS TO START
FILTER DOESN’T
CLEAN POOL
FILTER DOESN’T
PUMP WATER OR
FLOW IS VERY
SLOW
PUMP DOESN’T
WORK
6-WAY VALVE/
COVER LEAKING
HOSE LEAKING
TIMER IS
INACCURATE OR
TIMER CAN'T BE SET
PRESSURE GAUGE
DOESN’T WORK
SAND IS FLOWING
BACK INTO THE
POOL
INLET THREADED
AIR CONNECTOR
/AIR JET VALVE
LEAKING
The motor is not plugged in.
The GFCI/RCD circuit breaker is
tripped.
Motor too hot and overload
protection is shut off.
Improper chlorine or pH levels.
No filtering media in tank.
Wrong 6-way valve setting position.
Excessively dirty pool.
The strainer screen is restricting
the water flow.
Clogged inlet or discharge.
An air leak on the intake line.
Excessively dirty pool.
Sand media clogged with dirt.
Nozzle and strainer connections
are reversed.
Crusting or caking on the filtering
sand surface.
Pool vacuuming device attached
to the system.
Inlet threaded air connector
connected to the wrong hole on
the liner.
Low water level.
Strainer screen clogged up.
An air leak on the intake hose.
Faulty motor or the impeller is
jammed.
Sand tank o-ring missing.
Sand tank o-ring dirty.
Flange clamp not tight.
6-way valve damage.
Hose nut not securely tight.
Hose connection fitting
o-ring/L-shape o-ring missing.
Possible inner timer defective.
Clogged inlet of the pressure gauge.
Pressure gauge damage.
Sand is too small.
Sand bed is calcified.
Plunger valve not well-fitted.
Air jet valve is not tight and facing
up.
Air jet valve internal seal blocked.
Air jet valve internal seal dirty.
Air jet valve broken.
21


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  • pool filter is plugged in to gfi circuit but cannot get power to pump motor. I have power all the way to the control box being tested with meter but pump does not power up. help? no lights come on pump display Submitted on 17-5-2023 at 00:48

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  • lost manual to set pump on and off times,need help
    Submitted on 22-6-2022 at 16:02

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