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InstantPot IP-DUO Manual

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Instant Pot® Company (the “IPC”) warrants this appliance to be free from defects in workmanship
and material, under normal residenal use, for a period of one (1) year from the date of purchase.
This warranty extends only to the original purchaser and use in USA and Canada. A purchase
receipt, purchase order number or other proof of date of original purchase is required before
warranty service is performed. IPC’s obligaon under this warranty is limited to replacing or
repairing, or assisng in the repair at IPC’s opon. All repairs for which warranty claims are made
must be pre-authorized by IPC.
This appliance comes equipped with many safety features. Any aempt to interfere with their
operaon may result in serious injury/damages and void this warranty. No warranty service will be
provided to any appliance that has been tampered with, unless directed by an IPC representave.
This warranty does not cover normal wear of parts or damage resulng from negligent use or
misuse of the appliance, use contrary to the operang instrucons, failure to provide reasonable
and necessary maintenance, or disassembly, repair or alteraon by anyone unless directed by an
Instant Pot® Representave. This warranty does not cover units that are used outside of US and
Canada. Further, the warranty does not cover damage resulng from Acts of God, such as re,
ood, hurricanes and tornadoes. IPC is not responsible for shipping cost for warranty service.
Limitaon and Exclusions
To the extent permied by applicable law, the liability of IPC, if any, for any allegedly defecve
appliance or part shall be limited to repair or replacement of the appliance or part and shall not
exceed the purchase price of a comparable replacement appliance or part. THE PROVISIONS OF
THIS WARRANTY ARE YOUR SOLE AND EXCLUSIVE REMEDY WITH RESPECT TO THE PRODUCT(S)
COVERED BY THIS WARRANTY. ALL IMPLIED WARRANTIES WITH RESPECT TO THE APPLIANCES(S)
INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR
A PARTICULAR PURPOSE, ARE HEREBY EXPRESSLY EXCLUDED.
IPC is not responsible or liable for indirect, special or consequenal damages arising out of or in
connecon with the use or performance of the appliance or damages with respect to any
economic loss, loss of property, loss of revenues or prots, loss of enjoyment or use, costs of
removal, installaon or other consequenal damages of whatsoever nature. Some provinces/
states do not allow the exclusion or limitaon of incidental or consequenal damages.
Accordingly, the above limitaon may not apply to you.
You the buyer may have other rights and remedies under your state's or province’s applicable
laws, which are in addion to any right or remedy which may be available under this limited
warranty.
Warranty Service
If the appliance should become defecve within the warranty period, please contact Instant Pot®
Customer Service team by
Create a support cket at www.InstantPot.com/support/
Email to support@instantpot.com
Or call 1800 828-7280 for Instant Pot® customer service representave
To facilitate speedy service, please provide:
Your name, email address or phone number
A copy of the original purchase receipt with order number, the model and serial number
Descripon of the product defect, pictures or video if possible
… 23


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