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Unit doesn’t respond (no power)
• Make sure unit is completely charged.
• Check that all connections are correct and properly plugged in.
• Make sure your device is properly paired with the iBN24.
• Make sure the Power ON/OFF Switch is not in the OFF (left) position.
• If the unit cannot be charged up, please remove the aux-in cable from the unit and
slide the Power ON/OFF Switch to OFF postion before charging.
Resetting the Unit
• If the unit is “frozen” or locks up, you may wish to reset it. To do so, turn the unit ON and press the end
of paperclip or similar into the reset port on the back of the unit for less than 2 seconds to reset it without
clearing Bluetooth settings. The unit will reset and power back on. (If pressed for longer than 2 seconds,
the unit will reset but will not power back on.)
• To reset Bluetooth settings, turn unit ON then press and hold the Bluetooth Pairing Button on the back
of the unit for 8 seconds. The light will flash red rapidly and a tone will sound. You will then need to
re-pair any previously linked devices.
Trouble pairing device/computer with iBN24
Bluetooth implementation varies depending on your device’s hardware and operating system. Please see
our website for updates on pairing.
• Make sure you have the latest firmware for your device.
• Make sure your device is working properly. Check your device’s manual for details on Bluetooth pairing
and linking.
9
Troubleshooting
For further information and to see the latest instructions, visit www.ihome.com/support
12


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