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The appliance will not switch on.
Power plug properly inserted in mains
socket?
Mains fuse OK?
Power failure?
Tap turned on? Is water coming through?
Door closed? Child safety device activated?
Programme selected?
ON/OFF button pressed?
No water or insufficient water supply.
Tap turned on completely?
Kink in water hose?
Water hose filter clogged? (See Care and
Maintenance).
Water hose frozen up?
Waste water not pumped out.
Drain hose installed correctly? (See
Installation Instructions).
Filter clogged? (See Removing the Filter /
Draining Residual Water).
Drain hose frozen up?
Is the rinse hold button pressed?
Detergent and additive product residues in
detergent drawer at end of wash.
Siphon installed correctly?
Siphon clogged?
Not enough water delivered? (See above).
Also see Detergent and Additives and
Care and Maintenance.
Machine vibrates during spin cycle.
Machine perfectly horizontal with all four feet
on ground? (See Installation Instructions).
Transit bolts removed? The transit bolts must
be removed before the machine is used (see
Installation Instructions).
Final spin results are poor.
Pump impeller obstructed? (See Removing
the Filter / Draining Residual Water).
Wash consists of a single heavy/large article
(bathrobe, etc.)? If this is the case the wash
machine may detect load imbalance at the
start of the spin cycle and interrupt the spin.
The machine breaks up the load and starts a
new spin cycle.
If this happens several times in a row, the
spin is run at reduced speed or if the
imbalance is too great is not run at all.
Before contacting After-Sales Service:
1.
Try to remedy the problem
(see Troubleshooting Guide).
2.
Restart the programme to see if the fault is
repeated.
3.
If the malfunction persists, call After-Sales
Service and specify:
The nature of the problem.
The exact model of the appliance.
The service code
(number after the word SERVICE).
The After-Sales Service sticker is on the
inside of the door.
Your full address.
Your telephone number and area code.
The After-Sales Service telephone number
and address can be found in the warranty or
on application to the retailer.
TROUBLESHOOTING GUIDE
AFTER-SALES SERVICE
16


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