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System Setup
Troubleshooting
Click right button Choose System setup; you then shall enter the menu that enables you to do all
settings related to this system.
General setup
(This enables you to set)
Language
Time
Display resolution
Name each camera
Auto switch from1 camera to
another
System admin
(This enables you to set)
System version
System maintenance including system upgrade
User and password management
Restore to default settings
System log
HDD information
Record setup
(This enables you to set)
Record plan for each channel
Video detection
Network setup
(This enables you to set)
All network related settings
Channel setup
(This enables you to set)
Manage channels and cameras
Q: l cannot get any display on TV from the NVR system.
A: This is caused by resolution compatibility issue.
The default output resolution of the NVR is 1280×1024, which may not be compatible with some
screens.
Here is how to solve it:
1. Connect the NVR to any other screen via VGA; (or you may also try any other screen via HDMI to
see if you can enter the menu)
2. When you are able to see the menu, click right button on mouse, go to System Setup General
Setup Screen Setup VGA resolution; change it to 1080p@60Hz; apply to save it.
3. Connect it back your primary screen via HDMI. You should have it displayed on the screen.
Q: Why some buttons on the App do not function?
A: The App is developed not only for the model you purchased, so it has to cover all functionalities
which your model may not have. This also means you might be able to add new add-on devices to the
system in future.
Warranty & Support
All the products sold are covered by 24 months warranty from the date of invoice.
Warranty instructions:
1. Please contact us when the product is caused by its own fault within 2 year warranty.
2. Please mail us your written warranty card as soon as possible after purchasing our products so that
we can repair or replace this product to its original operation condition. Or the company will not deal
with it.
3. Please write the truth on the warranty card.
4. Paid for repairing as follows:
A. Equipment failure caused by human operation
B. Equipment failure caused by not conforming to the using environment
C. No warranty card
D. Warranty expired
Product model:
Product serial number:
Purchase date:
User name:
Contact person:
Telephone:
24
13 14
8


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