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Conditions of Guarantee
1. For the guarantee to be carried out, all products must be delivered
to IJOY perfectly packed, preferably in its own original packing, with all accessories,
user manuals and drivers that the packaging would originally contain. Otherwise, IJOY
will not be held responsible for damages that might occur during transportation.
2. To be able to carry out the guarantee it will necessary to have a
copy of the proof of purchase, preferably with a copy of the original bill.
3. The repair of the products will be carried out according to the
problem reported by the client; therefore it is essential that the client indicates in a clear
form and in the most specific way possible where the problem lies, to be able to solve it
in the correct manner. In the case that there is not problem with the product a diagnosis
and transportation charge can be applied.
4. The client must have carried out a security copy of the data as
during the reparation process there exists the possibility that such data may be lost
and/or erased. In any case IJOY will not be held responsible for the loss of data
contained in hard drives, as well as any other non original accessory, might there be
batteries , memory cards, CD´s DVD´s, etc.
5. In the case that there is no possibility of repair of the product, it
can be replaced by another one of similar or superior characteristics, taking into
consideration the state in which the product is received, such as usage marks ,
scratches, etc. In any case the product returned to the customer will have been
tested to be functioning correctly.
6. The Guarantee will only cover errors caused by deficiencies in
manufacturing, and does not therefore cover damage caused by mis-use, modifications or
damages caused by accidents of any nature of caused by the client. The guarantee does
not cover: Accessories, pieces exposed to normal wear and tea. The Guarantee will not be
valid when the product is not used for the purpose for which it was originally conceived.
network
not at the GSM
service area
Please move to the
area where the
network service is
served.
signal weak
please retry after
moving to a
strong-signal area
cannot
charge
the voltage is not
matching with the
charger
please use the
voltage consistent
with the charger
use the
non-standard
charger
Please use the
special charger for
this device
bad contact
Check the socket
connection
8


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