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52
Trouble Shooting
Any Time You Experience
a Problem When Sewing:
Insert new needle size and type as
recommended on the InfoDisplay.
Rethread the top and bobbin threads.
Use different spool pin positions
(vertical or horizontal).
Use thread nets and quality thread. We
recommend the same sewing thread
on top and bobbin for general sewing.
For decorative sewing we recommend
embroidery thread on top and regular
sewing thread on bobbin.
Fabric Puckers?
Check needle, it could be damaged.
Insert new needle size and type as
recommended on the InfoDisplay.
Rethread top and bobbin threads.
Change thread type to match À ber and
sewing technique.
Use quality thread.
Shorten stitch length.
• Use stabilizer.
Check your thread tension.
Skipped Stitches?
Check needle, it could be damaged.
Change needle to recommended size and
type.
Be sure the needle is inserted correctly
and all the way into the clamp.
Rethread top and bobbin threads.
Use recommended presser foot.
Turn machine off and on to reset.
Consult your dealer for service.
Needle Breaks?
Use care not to pull fabric when sewing.
Insert new needle size and type as
recommended on the InfoDisplay
Insert needle correctly as page 12
explains.
Poor Tension?
Rethread top and bobbin - use quality
thread.
Insert new needle size and type as
recommended on the InfoDisplay.
Follow recommendations for thread ten-
sion.
Follow recommendations for stabilizer.
Top Thread Breaks?
Does thread feed smoothly/not
catching?
Use thread nets and quality thread. For
special threads such as metallic etc please
consult your Accesory User’s Guide for
special needle recommendations.
New needle size and type as the InfoDis-
play recommends.
Rethread top and bobbin threads - check
for correct threading.
Try different spool pin positions (hori-
zontal or vertical).
If stitch plate hole is damaged, replace
stitch plate.
Is the correct spool holder used in front
of the thread?
Fabric Does Not Move?
Feed teeth up.
• Increase stitch length.
Care of your Platinum
54


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