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AU36
Error Messages
Error messages Possible causes What to do
No or bad signal
[Terrestrial]
The aerial is not pointing
properly.
Adjust aerial. Check the
cable from the aerial. If
you cannot resolve the
problem, you may need
to have your aerial and
installation tested by a
professional.
The channel is scrambled
or not available.
The channel has a signal
but no audio or video.
Check if the channel is
currently on air. Please
contact the broadcasting
company.
The channel has
been deleted by the
broadcasting company.
Check if the channel is
currently on air. Please
contact the broadcasting
company.
The channel is for data
broadcasting.
Remove the channel from
the channel list and check
for new transponder
details.
The audio is not available.
The channel has a video
signal but no audio.
Select the audio option to
confirm that the channel
has audio options.
Error messages Possible causes What to do
No access
No access
Make sure you have
a subscription to the
channel.
No authorisation
If the product has been in
standby or power off for a
long time, please wait for
authorisation. It may take
up to 60 minutes.
Appendix
36


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