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10. Cannot watch scrambled channels.
• Check that you have the appropriate Smartcard or CI-Module. Reinsert the
Smartcard or CI-Module and make sure it initialises correctly.
• Check in the menu that the product is detecting the Smartcard or
CI-Module.
• Check in the menu that you have a valid subscription to the channels you
want to view.
• Make sure that the Smartcard or CI-Module is not damaged.
11. The product makes a humming noise.
• The noise is from the fan; the hard disk is operating normally.
12. Cannot record progammes. (PVR only)
• The hard disk is full. Please delete unnecessary recordings and make space
for new recording.
• Check if the recording conicts with another channel. Stop the current
recording or wait until the recording is nished.
• Check that the product is switched on when the recording starts.
13. Cannot operate Time Shifted Recording. (PVR only)
• TSR may not be available during recording. Wait until the recording is
nished.
• Delete unnecessary programmes and make space for new recording.
14. Cannot playback. (PVR only)
• To playback the recorded le of a scrambled channel, use the Smartcard.
In case it has been a long time since you last recorded, this may not work.
Contact Humax Australia Customer Service.
• The signal during recording may be weak or the hard disk too full.
15. Cannot change channels while recording. (PVR only)
• Certain channels may not be changed due to restriction of the tuner or
connection type.
Appendix
HUMAX Australia Customer Support
Information concerning troubleshooting, software upgrade and product
support is provided in the following website. Should your product require
warranty service, please contact Humax Australia Customer Service.
Australia
Tel:
Opening Hours:
Address:
E-mail:
Website:
Language:
1300 737 937
Mon-Fri 9:00-17:00 (excluding Public Holidays)
7 / 602 Whitehorse Road, Mitcham, Vic, 3132
ausupport@humaxdigital.com
www.humaxdigital.com/au
English
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