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Restore Your Data from a USB Storage Device
1 Connect your phone to a USB storage device via a USB OTG cable.
2 On the External storage screen of your phone, touch USB storage.
3 Select the backup you want to restore from the RESTORE FROM BACKUP list.
4 Select the data you want to restore, touch Restore, and enter the password as prompted.
Reset Your Phone
Reset Network Settings
This operation will reset your Wi-Fi, mobile data network, and Bluetooth settings. It will not
change any other settings on your phone or delete any data.
Go to
Settings > System & updates > Reset, touch Reset network settings, then follow
the onscreen instructions to reset network settings.
Reset All Settings
This operation will reset all network settings, ngerprints, face recognition data, and the lock
screen password of your phone. It will not delete any data from your phone.
Go to Settings > System & updates > Reset, touch Reset all settings, then follow the
onscreen instructions to reset all settings.
Restore Factory Settings
This operation will erase all the data on your phone, including your accounts, app data,
system settings, installed apps, music, images, and all les on the internal storage. Make sure
to back up your data before restoring your phone to its factory settings.
Go to
Settings > System & updates > Reset > Reset phone, touch Reset phone, then
follow the onscreen instructions to restore your phone to its factory settings.
Simple Mode
Simple mode adopts a more concise layout for easy navigation, enlarges icons and fonts for
the home screen, and maximizes the volume.
Enable Simple Mode
Go to Settings > System & updates > Simple mode and touch Enable.
Touch and hold any icon to drag it to the desired location or uninstall it if it is not a
mandatory app.
Exit Simple mode
Open Settings and touch Exit Simple mode.
Settings
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