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Method 1: Open the Huawei Health app, touch Devices, touch the scale name to enter the
device details screen, and touch Restore factory settings.
Method 2: Open the battery cover of the scale and press and hold the Reset button for three
seconds.
Only the administrator can restore the scale to its factory settings.
To restore the factory settings, the scale should be connected to the Huawei Health
app. (You can also step on the scale to activate it and connect it to the Huawei Health
app.)
Viewing the Serial Number
You can view the Serial Number (SN) on the package or on the rear side of the scale.
Updating the scale
1Open the Huawei Health app, touch Devices, and touch the scale name to enter the
device settings screen. Make sure that the scale on the screen is displayed as connected.
2Touch Firmware update to view the current system version of your scale.
3Touch Check for updates and your phone will search for available updates. If available
updates are found, follow the onscreen instructions to update your scale. If there is no
available update, it indicates that it is the latest version of your scale.
Only the administrator can update the scale.
On the Firmware update screen, touch the Settings icon in the upper right corner and
enable Auto-update over Wi-Fi. When your phone is connected to a Wi-Fi network,
the scale will automatically update.
Do not step on the scale, press the scale, or remove the batteries during an update.
The maintenance
Keep the device free from dust and oil stains. Use the device in a ventilated and dry
environment to prevent it from getting rusty.
The scale is a measurement tool and you are advised to clean it periodically. Remove the
battery if you do not use it for a long time.
We recommend that you place the scale in a dry environment and away from strong
sunlight and dust.
Do not uninstall or remove components during daily use.
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