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Reset Your Device
Reset Network Settings
This operation will reset your Wi-Fi, mobile data network, and Bluetooth settings. It will not
change any other settings on your device or delete any data.
Go to Settings > System & updates > Reset, touch Reset network settings, then follow
the onscreen instructions to reset network settings.
Reset All Settings
This operation will reset all network settings, ngerprints, face recognition data, and the lock
screen password of your device. It will not delete any data from your device.
Go to Settings > System & updates > Reset, touch Reset all settings, then follow the
onscreen instructions to reset all settings.
Restore Factory Settings
This operation will erase all the data on your device, including your accounts, app data,
system settings, installed apps, music, images, and all les on the internal storage. Make sure
to back up your data before restoring your device to its factory settings.
Go to
Settings > System & updates > Reset > Reset phone, touch Reset phone, then
follow the onscreen instructions to restore your device to its factory settings.
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