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Please make sure your device has been updated to the latest system version.
Use Your Fingerprint to Access a Locked App
1Go to Settings > Biometrics & password > Fingerprint ID or Settings > Biometrics &
password > Fingerprint ID > Fingerprint management(depending on your device
model) and enter the lock screen password.
2Turn on the Access App Lock switch and follow the onscreen instructions to link your
ngerprint with App Lock.
You can then touch a locked app on your home screen and use your ngerprint to access it.
Enable and Use Fingerprint Payment
You can use your ngerprint to verify your payments in a payment app.
Go to the payment app and follow the onscreen instructions to enable this feature.
Face Recognition
Face Recognition allows you to unlock your phone or access locked apps with your facial
data.
Set up Face Recognition
1Go to Settings > Biometrics & password > Face Recognition and enter your lock screen
password.
2Select Enable raise to wake.
The settings items vary by device. If your phone does not provide a specic item, it
indicates that the corresponding feature is not supported.
3Touch Get started and follow the onscreen instructions to enroll your facial data.
Set an Alternate Look
You can add an alternate look for more accurate and convenient face recognition.
On the Face Recognition screen, touch Set an alternate look, and follow the onscreen
instructions to enroll the alternate facial data.
Set Face Unlock
On the Face Recognition screen, touch Unlock device and select an unlock method.
If you have enabled PrivateSpace or added multiple users to your phone, you can use
Face unlock only in MainSpace or with the Owner account.
Access App Lock with Face Recognition
On the Face Recognition screen, enable Access App Lock, and follow the onscreen
instructions to add your facial data to App Lock.
You can then touch a locked app on your home screen and use face recognition to access the
app.
Settings
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