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8 FAQs
8.1 How do I download the Huawei Health app
8.2 How do I use the message reminder feature
8.3 How do I ensure that the weather information is displayed on my band at all times
8.4 Why is the step count on my wearable device inaccurate? And why are the step count
results different on other products/phones
8.5 Why does my battery drain so quickly? How can I improve the battery life
8.6 How do I sync data between my band and the Huawei Health app
8.1 How do I download the Huawei Health app
For Android users:
l Huawei device users can download and install the Huawei health app in AppGallery.
Other users can download and install the latest version of the Huawei health app in their
respective app stores.
l Scan the QR code on the retail box to download the app.
NOTE
Some non-Huawei device users may not be able to install Huawei Mobile Services using the Huawei
Health app. If this is the case, download and install Huawei Mobile Services in the AppGallery.
For iOS users:
l Download and install the Huawei health app in the App Store.
l Scan the QR code on the package to download and install the app.
8.2 How do I use the message reminder feature
Your band can display up to 10 messages. The latest message will be pushed to the top, and
you can view a maximum of two screens of message content by sliding the screen.
To enable the message reminder, perform the following steps:
HUAWEI Band 3 & 3 Pro Online Help_V1.0
HUAWEI Band 3 & 3 Pro Online Help_V1.0
8 FAQs
Issue 01 (2019-03-25) Copyright © Huawei Technologies Co., Ltd. 43
47


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