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TROUBLESHOOTING
If the problem persists contact an authorised Service Centre.
Problem
Cannot
switch
machine on
No coffee
delivery from
machine
Water
leaking
Machine in
Power-Save
mode
Cause
Power cord not connected
to outlet.
Main switch (10) on “0”.
Movable section
of machine's head
incompletely closed.
Button 5.1 or 5.2 not
started.
Incorrect water tank
insertion.
Internal components with
limescale.
Pump not primed.
Wrong capsule type.
Solutions
Connect plug to power outlet compliant with
technical data on data plate “O”.
Main switch (10) on “0”.
Lift lever (1) and make sure capsule inserted in capsule
compartment (2). Force lever (1) back down until it rests
on matching support. Touch until lever locks in place (1)
and start button 5.1 or 5.2.
Touch button 5.1 or 5.2 again.
Insert tank (9) all the way into machine until
properly in place - clicking sound heard.
Descale machine as described in relevant
paragraph.
Make sure capsule compartment (2) includes no
capsules, lower lever (1) until it locks in place and touch
button 5.1 or 5.2 to pour out water. Try coffee delivery
from capsule again.
Make sure “Metodo Iperespresso” Illy capsule was used.
Make sure capsules for household use are used as
identied by text “Single-dose ground coffee capsules
for household use” on packaging and not capsules for
professional use as identied by text “Exclusively for
professional use”.
Touch coffee button to start machine and wait until
it is ready for delivery - both coffee buttons will be
lit (xed light). Touch button 5.1 or 5.2 again to
start coffee delivery.
9


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